Title
Briefing on the proposal to establish a Regional Collision Reporting Center to handle accident reporting.
Purpose
PURPOSE/BACKGROUND:
The City of Hampton and the City of Newport News are partnering together to become one of the first jurisdictions in the United States to open a Regional Collision Reporting Center. Pursuant to the approval of an agreement, Accident Support Services International will open a Regional Collision Reporting Center in each city, in agreed upon locations to provide collision reporting services to citizens. Newport News has already approved such agreement.
The Regional Collision Reporting Center will handle accident reporting, insurance company notification and insurance estimation on the majority of vehicular crashes that occur in Hampton and Newport News. The Regional Collision Reporting Center will only handle property damage claims and will not settle or seek to resolve personal injury claims. Law enforcement in the City of Hampton will continue to respond to accident scenes to provide traffic safety and assist citizens involved in accidents. Referral to the Collision Reporting Center will be voluntary on the part of the parties involved. Hampton Police will continue to investigate all accidents that involve injury, criminal activity, hazardous materials, and/or extenuating/unusual circumstances.
Discussion:
Citizens will benefit from the establishment of the Regional Collision Reporting Center because they will receive professional streamlined customer friendly services and will only be required to travel to one of two locations to report a crash to their insurance company. The City of Hampton will benefit through a reduction in staffing commitments to complete accident reports.
Impact:
Collision Reporting Centers are funded solely by insurance providers and result in significant cost savings to those insurance providers by reducing overhead and fraud. There is no cost to the City of Hampton for establishing ...
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